Service Design Blueprint
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7.6AI
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Submitted Jul 18AI evaluated Jul 18
Prompt
Create service design blueprint for customer experience.
<service_overview>
- Service: {what's being provided}
- Touchpoints: {customer interactions}
- Channels: {delivery methods}
- Duration: {service timeline}
</service_overview>
<stakeholders>
- Customers: {segments}
- Employees: {roles}
- Partners: {third parties}
</stakeholders>
<current_pain_points>
{known issues and frustrations}
</current_pain_points>
Blueprint service:
1. Customer journey
- Awareness
- Consideration
- Purchase
- Onboarding
- Usage
- Support
2. Frontstage
- Touchpoints
- Actions
- Artifacts
- Emotions
3. Backstage
- Employee actions
- Systems
- Processes
- Handoffs
4. Support systems
- Technology
- Data flows
- Policies
- Metrics
Include service blueprint diagram.
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