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Service Design Blueprint

7.6/10Overall
7.6AI
No user ratings
Submitted Jul 18AI evaluated Jul 18

Prompt

Create service design blueprint for customer experience.

<service_overview>
- Service: {what's being provided}
- Touchpoints: {customer interactions}
- Channels: {delivery methods}
- Duration: {service timeline}
</service_overview>

<stakeholders>
- Customers: {segments}
- Employees: {roles}
- Partners: {third parties}
</stakeholders>

<current_pain_points>
{known issues and frustrations}
</current_pain_points>

Blueprint service:
1. Customer journey
   - Awareness
   - Consideration
   - Purchase
   - Onboarding
   - Usage
   - Support
   
2. Frontstage
   - Touchpoints
   - Actions
   - Artifacts
   - Emotions
   
3. Backstage
   - Employee actions
   - Systems
   - Processes
   - Handoffs
   
4. Support systems
   - Technology
   - Data flows
   - Policies
   - Metrics

Include service blueprint diagram.

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