Prompt

# 5-Step Customer Retention Strategy Chain

## Step 1: Churn Analysis & Risk Identification
**Input:** Customer retention challenge
**Task:** Analyze churn patterns and identify at-risk customers
**Output:** Churn analysis and risk segments

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**Instructions for Step 1:**
For retention goal: {retention_objective}

Analyze churn:
- Historical churn data analysis
- Risk factor identification
- Customer segmentation
- Predictive modeling
- Early warning indicators

**Pass to Step 2:** Churn analysis

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## Step 2: Retention Strategy Development
**Input:** Churn analysis from Step 1
**Task:** Develop targeted retention strategies
**Output:** Retention strategy portfolio

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**Instructions for Step 2:**
Develop strategies:
- Segment-specific approaches
- Value proposition enhancement
- Engagement program design
- Loyalty initiative planning
- Win-back strategies

**Pass to Step 3:** Retention strategies

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## Step 3: Retention Program Implementation
**Input:** Retention strategies from Step 2
**Task:** Implement retention programs and initiatives
**Output:** Active retention programs

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**Instructions for Step 3:**
Implement programs:
- Program launch planning
- Communication deployment
- Offer management
- System integration
- Team enablement

**Pass to Step 4:** Retention programs

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## Step 4: Customer Engagement & Monitoring
**Input:** Retention programs from Step 3
**Task:** Engage customers and monitor program effectiveness
**Output:** Engagement results and insights

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**Instructions for Step 4:**
Monitor engagement:
- Customer response tracking
- Engagement metric monitoring
- Program effectiveness analysis
- Real-time adjustments
- Success story capture

**Pass to Step 5:** Engagement results

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## Step 5: Impact Analysis & Optimization
**Input:** Engagement results from Step 4
**Task:** Analyze impact and optimize retention efforts
**Output:** Optimized retention strategy

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**Instructions for Step 5:**
Optimize retention:
- Retention rate improvement analysis
- ROI calculation
- Program optimization
- Best practice documentation
- Scaling successful initiatives

**Final Output:** Optimized customer retention strategy with proven results