Prompt

Map and optimize the complete customer journey from awareness to advocacy:

**Journey Stages:**
1. Awareness touchpoints
2. Consideration factors
3. Decision criteria
4. Onboarding experience
5. Retention and growth

**Touchpoint Optimization:**
- Channel effectiveness
- Message consistency
- Friction point removal
- Personalization opportunities
- Emotion mapping

**Implementation Roadmap:**
- Quick wins identification
- Resource requirements
- Technology needs
- Team alignment
- Success metrics

Business type: {INSERT BUSINESS}
Customer segment: {INSERT SEGMENT}