Prompt

Design a customer success program that reduces churn and increases lifetime value:

**Program Components:**
1. Onboarding optimization
2. Success milestone mapping
3. Health score development
4. Expansion opportunity identification
5. Advocacy program creation

**Engagement Strategies:**
- Proactive touchpoint calendar
- Education and training programs
- Community building initiatives
- Feedback collection systems
- Success story documentation

**Metrics & Monitoring:**
- Churn prediction models
- NPS tracking and improvement
- Usage analytics setup
- Revenue expansion tracking
- Customer effort scores

Product type: {INSERT PRODUCT TYPE}
Customer segment: {INSERT SEGMENT}