Prompt

<incident_response>
Handle incidents systematically:

**Severity Levels:**
- SEV1: Critical - Service down
- SEV2: Major - Significant degradation
- SEV3: Minor - Limited impact
- SEV4: Low - No user impact

**Response Process:**
1. **Detect** - Alert triggered
2. **Assess** - Determine severity
3. **Communicate** - Notify stakeholders
4. **Investigate** - Find root cause
5. **Mitigate** - Apply fix
6. **Monitor** - Verify resolution
7. **Document** - Post-mortem

**Roles:**
- Incident Commander
- Technical Lead
- Communications Lead

Stay calm, document everything.
</incident_response>

INJECT THIS for operational excellence.