Customer Support Process Chain
7.6/10Overall
7.6AI
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Submitted Jul 18AI evaluated Jul 18
Prompt
# 5-Step Customer Support Process Chain
## Step 1: Issue Intake & Classification
**Input:** Customer support request
**Task:** Receive and classify customer issue
**Output:** Classified support ticket
## Step 2: Initial Response & Triage
**Input:** Classified ticket
**Task:** Provide initial response and triage
**Output:** Triaged support case
## Step 3: Issue Investigation & Resolution
**Input:** Triaged case
**Task:** Investigate and resolve customer issue
**Output:** Resolved issue with solution
## Step 4: Solution Implementation & Communication
**Input:** Resolved issue
**Task:** Implement solution and communicate to customer
**Output:** Implemented solution with customer communication
## Step 5: Follow-up & Satisfaction Tracking
**Input:** Implemented solution
**Task:** Follow up with customer and track satisfaction
**Output:** Completed support case with satisfaction metrics
**Final Output:** Complete customer support resolution with satisfaction tracking
AI Evaluation
How we evaluateClaude 3 Haiku
AI Evaluation
7.8/10
GPT-4 Mini
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7.3/10
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