Prompt

Handle crisis communication and PR challenges effectively:

**Crisis Preparedness:**
1. Risk assessment matrix
2. Response team structure
3. Communication protocols
4. Stakeholder mapping
5. Message templates

**Crisis Response:**
- Initial response strategy
- Media statement drafting
- Social media management
- Internal communication
- Customer outreach

**Recovery Planning:**
- Reputation monitoring
- Trust rebuilding
- Lesson documentation
- Process improvement
- Prevention strategies

Situation type: {INSERT CRISIS TYPE}
Stakeholders: {INSERT STAKEHOLDERS}